Updated on: Feb 10, 2020
GOT CRM, A CUSTOMER RELATIONSHIP MANAGEMENT SERVICE, IS PROVIDED TO YOU OR THE ENTITY
THAT YOU REPRESENT (hereinafter “You” or “Your”) BY Got Softwares Private Limited
(hereinafter “Got”), ACCORDING TO THE FOLLOWING TERMS AND CONDITIONS (hereinafter
“Terms”)IN ADDITION TO GOT GENERAL TERMS AND SERVICES. USE OF GOT CRM SIGNIFIES YOUR
ACCEPTANCE OF THE TERMS AND GENERAL TERMS AND SERVICE. IF YOU DO NOT AGREE TO THE TERMS,
DO NOT PROCEED OR USE GOT CRM IN ANY MANNER.
Accessing Got CRM
Got CRM is a Got Softwares online collaboration, business and productivity application.
You will be able to access Got CRM by using your common account for all Got Services
(hereinafter “Got Account”).
Accessing Third Party Applications Integrated with Got CRM
Many third party applications (hereinafter “Third Party Application(s)”) are integrated
with Got CRM. Got will also be integrating more Third Party Applications with Got CRM.
In addition, You may also integrate any other Third Party Application with Got CRM by
using the API if such Third Party Application allows such integration. Access and use of
Third Party Applications may require acceptance of terms of service and privacy policy
applicable to such Third Party Applications (hereinafter “Third Party Terms”). You are
responsible for reading and understanding the Third Party Terms before accessing or
using any Third Party Application.
Email Policy
We advocate genuine use of email. If your email bounce rate exceeds a permissible range,
your account will be prevented from sending further emails.
We are responsible to keep our system free from illegal activities. In case of violation
of our terms, we may block emails from your account or even terminate your service.
Mail Add-on for GOT CRM
Mail Add-on for Got CRM (hereinafter “Mail Add-on”) allows you to fetch, view, compose
and send emails from your Got CRM account. If the configuration of Mail Add-on for a
user (hereinafter “Configuration”) is set as “record level” or “complete”, the emails
fetched will be visible to other users of the Got CRM account according to the
permissions set by the administrator and may persist as part of the Got CRM account.
Once you set the Configuration as “record level” or “complete” and the Configuration is
locked by the administrator, you will not be able to change it without an
administrator’s permission.
Usage Limits for GOT CRM
Got may prescribe usage limits based on the subscription plan chosen by You. You must
make sure that Your usage is within the usage limits prescribed by Got in order to avail
uninterrupted service. You understand that Got may restrict an activity if You reach the
usage limit corresponding to such activity.
Terms For Use Of API
Integration of Got CRM with Third Party Applications using APIs provided by Got requires
technical skill. You understand that errors or defects in the integration may cause loss
and corruption of data. You must make sure that You use the services of technically
skilled persons for the integration. You agree that Got is not liable for any loss and
corruption of data caused due to errors or defects in the integration.
You must not try to access any functionality that is not exposed in the documentation for
the API. You understand and agree that Got will not be liable for the consequences of
accessing or using any unexposed functionality of the API.
API Deprecation
Got, in its discretion, may cease providing the current version of the API either as a
result of discontinuation of the API or upgradation of the API to a newer version. In
both cases, the current version of the API will stand deprecated and become the
deprecated version of the API (hereinafter "Deprecated Version"). When Got decides to
deprecate the current version of the API, You will be informed about such deprecation
through a service announcement.
You understand that Got is not obliged to provide the features of the newer version in
the Deprecated Version.
Got in its discretion may cease supporting the Deprecated Version during the Deprecation
Period if
- Got is required
to do so by law or
- To understand
how our sites are functioning and to inform any improvements in performance and
our services.
- You have
breached any provision of these Terms or
- Got determines
that supporting the API is likely to result in a security risk to Got
Modification of Terms of Use
Got reserves the right to modify Got CRM Terms of Use. Modifications to the Terms of Use
are effective upon Your use of Got CRM subsequent to publication of such modification.