User and Contacts
Got CRM Contact Management module is the heart of the CRM, as it understands that the
customer, lead source, lead type, contact information of the prospective lead is the core of
any CRM system. Got CRM has a well defined module to handle and monitor the leads and
customers. Each contact is classified, and each contact requirement is categorized by star
ratings.
Each user, profile of the user, mode of communication, communication and postal addresses,
Email IDs are carefully captured once in the system. This information will later be used for
doing the follow ups, sending quotations, negotiations, and invoicing, and delivery of the
products.